Privacy Policy | Ronin Earthworks

Introduction

Ronin Earthworks LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, phone number, email address, and physical address that you voluntarily give to us when you contact us or request our services.
Communication Data: Information contained in any inquiry you submit to us regarding services, or any communications with our team.
Usage Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

SMS/Text Messaging Policy

If you provide your mobile phone number and consent to receive SMS messages from us, we may send you service updates, appointment reminders, and review requests via text message.

Important SMS Disclosure:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies based on your service needs
Message and data rates may apply
You may opt out at any time by replying STOP to any message
For help, reply HELP or contact us directly
Carriers are not liable for delayed or undelivered messages

How We Use Your Information

We may use the information we collect about you for the following purposes:

To provide and maintain our services
To respond to your inquiries and fulfill your requests
To send you service-related communications, including appointment confirmations and updates
To send you review requests after service completion
To improve our website and services
To comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt out of receiving marketing communications from us
Opt out of SMS messages by replying STOP
Request a copy of the personal data we hold about you

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ronin Earthworks LTD

Victoria, British Columbia, Canada

Phone: (250) 974-7899

Email: mark@roninearthworks.ca

Policy Updates

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.